Helpdesk Analyst
Title:
Helpdesk AnalystLocation:
POB 327; 1126 Solomon Blatt Blvd.
, Denmark, SC 29042 - REMOTE ROLEDuration:
6 MonthsType:
RemoteDENMARK (TECHNICAL COLLEGE DIVISION OF NURSING) Requirement:
Map to Network Printers:
TCP/IP Direct Print Server URI Context Menu > Printer Properties > Ports tab How to create Print Queues via Windows Server DHCP Reservations by MAC Address DNS Records creations/troubleshooting (A, CNAME records) Scan-to-Email:
Traditional SMTP Server Client Scan to Cloud Email from Gallery Apps Installing/Troubleshooting Software:
Downloading executable From Server Network Folder Share Password Resets:
On-Prem AD (Active Directory) Azure admin.
office.
com Network Folders/Sharing:
How to create Security tab (Groups) Sharing tab (Permissions) Employee Offboarding/Onboarding accounts (new
disabling):
On-Prem AD (Active Directory) Azure/Office365 User-Objects > Context Menu > Properties > Attributes tab Internet Connectivity troubleshooting ie:
Connecting to WIFI Ipconfig Understanding of VLANs (i.
e based on 3rd octet of IP Address, can tell which IP range/Subnet the device is currently associated with / connected to) Printing ID badges (I created a server that, even remotely, could still send Badge ID Print jobs):
Software training will be provided, just needs to understand the high-level general concept of creating a new database record, and how to take pictures vi USB Webcam) Software Training i.
e how to use:
VPN Microsoft (both Cloud/Web
Desktop) i.
e Outlook Teams Word Excel PowerPoint Troubleshooting Email:
Delete/Recreate Outlook Profile (desktop) Add/Remove Email Accounts Shared Calendar/Email via End-User's Outlook client via Exchange Admin Portal Delegation Forwarding User Mailbox vs Shared Mailbox Blocking SPAM i.
e:
End-User Outlook client (i.
e Junk context menu) Exchange Admin Portal (Mail Flow > Rules) Microsoft Security/Quarantine Admin Portal Cisco Umbrella Cisco SMA/ESA Recommended Skills Cisco Dns Databases Dynamic Host Configuration Protocol Microsoft Azure Microsoft Excel Estimated Salary: $20 to $28 per hour based on qualifications.
Helpdesk AnalystLocation:
POB 327; 1126 Solomon Blatt Blvd.
, Denmark, SC 29042 - REMOTE ROLEDuration:
6 MonthsType:
RemoteDENMARK (TECHNICAL COLLEGE DIVISION OF NURSING) Requirement:
Map to Network Printers:
TCP/IP Direct Print Server URI Context Menu > Printer Properties > Ports tab How to create Print Queues via Windows Server DHCP Reservations by MAC Address DNS Records creations/troubleshooting (A, CNAME records) Scan-to-Email:
Traditional SMTP Server Client Scan to Cloud Email from Gallery Apps Installing/Troubleshooting Software:
Downloading executable From Server Network Folder Share Password Resets:
On-Prem AD (Active Directory) Azure admin.
office.
com Network Folders/Sharing:
How to create Security tab (Groups) Sharing tab (Permissions) Employee Offboarding/Onboarding accounts (new
disabling):
On-Prem AD (Active Directory) Azure/Office365 User-Objects > Context Menu > Properties > Attributes tab Internet Connectivity troubleshooting ie:
Connecting to WIFI Ipconfig Understanding of VLANs (i.
e based on 3rd octet of IP Address, can tell which IP range/Subnet the device is currently associated with / connected to) Printing ID badges (I created a server that, even remotely, could still send Badge ID Print jobs):
Software training will be provided, just needs to understand the high-level general concept of creating a new database record, and how to take pictures vi USB Webcam) Software Training i.
e how to use:
VPN Microsoft (both Cloud/Web
Desktop) i.
e Outlook Teams Word Excel PowerPoint Troubleshooting Email:
Delete/Recreate Outlook Profile (desktop) Add/Remove Email Accounts Shared Calendar/Email via End-User's Outlook client via Exchange Admin Portal Delegation Forwarding User Mailbox vs Shared Mailbox Blocking SPAM i.
e:
End-User Outlook client (i.
e Junk context menu) Exchange Admin Portal (Mail Flow > Rules) Microsoft Security/Quarantine Admin Portal Cisco Umbrella Cisco SMA/ESA Recommended Skills Cisco Dns Databases Dynamic Host Configuration Protocol Microsoft Azure Microsoft Excel Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
